BCS Certificate in Software Asset Management Essentials (CSAME) | 5th-7th December 2018

Join us and gain a recognised qualification in SAM, which can be used internally and externally as a validation of your expertise and competence.


This BCS accredited course covers the SAM processes as described in the IT Infrastructure Library (ITIL) V.3 Guide to Software Asset Management and addresses the complex subject of managing software assets from the initial business need, through the SAM lifecycle, up to and including retirement.

The qualification also covers the interdependencies between IT Service Management Principles and SAM, and provides delegates with a comprehensive overview of the key areas of SAM and will assist even seasoned practitioners with its structured approach to SAM.

On the final afternoon delegates will be prepared to sit the 1 hour examination, set and facilitated by BCS.

Course Topics

This course is closely aligned to the best practice methodologies of ITIL and ISO 19770, covering:

SAM: Introduction, principles and impacts:

Business case for SAM:

SAM roles and responsibilities:

The SAM process:

Implementation of SAM:

Tools and techniques:


Interfaces and dependencies:

Who should attend?

The course will benefit anyone who is involved, or is about to be involved, in the SAM process e.g. IT Managers (and others working in the IT department), IT Auditors and Software Compliance Officers and who would like to understand:

What style does the course take?

The Software Asset Management Essentials course is a mixture of traditional classroom training, syndicate exercises, mock exams and group discussions. There is a small amount of evening work which is mainly revision of the comprehensive courseware notes.

Exercises include presenting a business case for SAM as well as planning, communicating and conducting a SAM audit, including data analysis and software licence reconciliation.

Where and when is the course?

This course was run from the 5th to 7th December 2018.

We run this course regularly throughout the year in a variety of locations (both in person and virtually), so if you’re unable to attend this one, keep an eye out for another opportunity in the future.

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